Find us

Total Look is located in Epsom Town centre, opposite the famous Clocktower. Situated down a quiet passageway between Leightons Opticians & Plaice to Eat.

Our address is:
Total Look,
5-6 Station Way,
Epsom,
Surrey,
KT19 8BS

Tel: 01372 721241
e-mail:salon@total-look.co.uk

Opening Times:
Monday 9.00am - 6.00pm
Tuesday 9.00am - 6.00pm
Wednesday 9.00am - 6.00pm
Thursday 9.00am - 8.00pm
Friday 9.00am - 8.00pm
Saturday 8.30am - 4.30pm

Here at Total Look your data protection is very important to us, and under the new GDPR law you have the right to be informed about how your data is used and processed.

Why we need your information

On your first visit to Total Look you will be required to complete a consultation form. This form will collect information that is required by our insurance for your treatment, failure to complete the form will result in refusal of treatment. Information collected will enable us to carry out a suitable and safe treatment.

How we use your data

We do NOT share any of your information with any third parties. If we have any incorrect data you can ask us to change it for you. We have done an audit of clientís information, all paper consultation forms are held in a locked document file and access is strictly controlled.

How do you request to view the information we keep about you?

If you would like access to the data we hold on you, we will aim to provide that to you as soon as we can, the regulations say within one month.

How do you request your information to be removed?

To remove all your information or just restrict what we use, please write to the attention of Sally Fryer and your request will be completed within 30 days.

What happens in the case of a data breach?

If we discover a data breach we will contact those affected as soon as we discover this breach so you can act accordingly. The phones and computer that we use are all protected by Norton and regular scans are run to detect any issues. If one of the phones is lost or stolen, we will inform you as soon as we can and of course let our service provider know so they can act immediately to protect your data.

 

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